Terms & Conditions

Welcome to ProTraxx Records! By accessing or purchasing from our website, you agree to the following terms. Please review them carefully.

1. Use of Our Website

By using our website, services, or making a purchase, you agree to be legally bound by these Terms & Conditions, our Refund Policy, and our Privacy Policy. If you do not agree, please do not use our site.

2. Products & Services

Digital Products

All digital product purchases are final sale and non-refundable. This includes:

MP3 files
WAV files
MP4 video files
Lyric files
Chord charts
Sheet music
Photos

Once a digital file is accessed or downloaded, the transaction is considered complete.

Subscriptions

Our music subscriptions offer on-demand access to exclusive content. Subscriptions are non-refundable. You may cancel anytime to stop future billing.

Music Licensing

All music licensing is final and non-refundable. Please read your license agreement carefully to understand usage rights and limitations.

Merchandise

Physical merchandise may be eligible for a refund within 30 days of purchase, unless otherwise noted in the product description. Items must be:

Unused
In original condition
In original packaging

Items marked as final sale are not eligible for return or refund.

3. Third-Party Marketplaces

If you made a purchase through a third-party platform (such as Bandcamp, iTunes, or Amazon), please refer to their terms and refund policies.
ProTraxx Records does not process refunds or returns for third-party purchases.

4. Intellectual Property

All content on our website—including music, videos, text, artwork, and designs—is owned by ProTraxx Records or licensed to us.
You may not copy, reproduce, modify, distribute, or use any content without written permission.

5. Prohibited Use

You agree not to:

Use our site for unlawful purposes
Violate any copyright or licensing terms
Share or distribute digital products without authorization
Attempt unauthorized access to restricted areas of the website

6. Limitation of Liability

ProTraxx Records is not liable for any indirect, incidental, or consequential damages related to your use of our website, services, or products.

7. Updates to Terms

We may update these Terms & Conditions at any time. Any changes will be posted on this page with an updated effective date. Continued use of our site means you accept those changes.

8. Governing Law

These Terms & Conditions are governed by the laws of Colorado, United States. Any disputes will be handled in the jurisdiction of our business location.

9. Contact Us

Have questions about these terms?
Reach out to us via our built in Web Chat.